Anderson Lock can’t match the inventory size of wholesale hardware houses or Big Box stores, but those suppliers don’t even come close to matching our knowledge of heavy-duty commercial-grade security hardware products that are stocked on warehouse shelves. And their order takers don’t know ADA, Fire / Life Safety and other building regulations.
Our estimators, project managers and hardware sales representatives are knowledgeable about products and applications, and will not sell something that won’t pass inspection. And, no one rivals our proficiency with Master Key Systems.
We know from our extensive experience that there are often unforeseen complications when doors, frames and related door hardware needs replacement. When we supply your doors and door hardware, we remain available for consultation until everything functions smoothly and securely.
I recently read a blog about a book titled, “Youtility—Why Smart Marketing is about Help, Not Hype,” by Jay Baer. One of the bits of advice quoted from the book is, “Transcend the transaction. Solve the customer’s needs or problems.”
These are cleverly worded ways of saying something that Anderson Lock has practiced since the company was founded in 1960. We know that customers can get keys from kiosks, and can buy door closers “cheaper by the dozen” online.
But our phones ring all day long because customers have questions about backsets, finishes, functions, and keying. They call us because we are more than a source for security hardware, we are a resource for expert technical advice.
Our knowledge assures that codes will be met, and security will be maintained.
In addition, Anderson Lock has:
- Architectural Hardware Consultants on staff
- On-going industry training
- Competitive pricing, and
- Commitment to total customer satisfaction
You can rely on us to always ‘transcend the transaction.’