Thirty years ago, when Anderson Lock was located at 1539 Oakton, Rose Umana’s mother, who had a dog grooming business down the street, came into the lock shop and suggested to Gene Anderson that he should hire her daughter, Rose. He did! What a smart decision that was. Rose learned accounts receivable customer service. She also learned our products and soon earned a position in the sales department. When challenged to help develop our pro-active sales strategy, she was timid at first, but has truly excelled at outside sales. She has built a loyal customer base, and always follows through to solve door hardware problems.
At the recent Anderson Lock annual meeting, Rose was honored for her loyalty, dedication, and great customer service!