Rose at 1801 Oakton
Thirty years ago, when Anderson Lock was located at 1539 Oakton, Rose Umana’s mother, who had a dog grooming business down the street, came into the lock shop and suggested to Gene Anderson that he should hire her daughter, Rose. He did! What a smart decision that was. Rose learned accounts receivable customer service. She also learned our products and soon earned a position in the sales department. When challenged to help develop our pro-active sales strategy, she was timid at first, but has truly excelled at outside sales. She has built a loyal customer base, and always follows through to solve door hardware problems.
At the recent Anderson Lock annual meeting, Rose was honored for her loyalty, dedication, and great customer service!
Rose with Customer at Customer Appreciation Day
Rose at 850 Oakton