Frequently Asked Questions – Jackson Door Hardware
What types of Jackson products do you carry?
We carry a full range of Jackson products, including concealed vertical rod devices, rim exit devices, and overhead concealed closers—perfect for aluminum and glass doors in commercial applications.
Are Jackson products suitable for heavy-duty use?
Yes. Jackson, a division of C.R. Laurence, offers both standard-duty and heavy-duty hardware. Be sure to check the grade listed on each product page to find the right match for your project.
What’s the difference between a concealed vertical rod device and a rim exit device?
Concealed vertical rod devices are hidden within the door and latch at both the top and bottom, providing a clean look and added security. Rim exit devices latch at the door’s edge and are easier to install and maintain, making them ideal for retrofit jobs.
Can I get help choosing the right Jackson product for my door?
Absolutely. Our experienced team is available by phone or email to help you select the correct Jackson product based on your door type, traffic level, and code requirements.
Do you offer installation or locksmith services for Jackson products?
Yes! Anderson Lock provides professional installation and locksmith services throughout the Chicagoland area. Contact us to schedule a consultation or service appointment.
Are Jackson exit devices fire-rated or code compliant?
Many Jackson exit devices meet fire safety and ADA requirements. Always check the product specifications or speak with our team to confirm code compliance for your specific application.
How do I order Jackson products online?
Simply select the item, click “Add to Cart,” and then click the shopping cart icon at the top of the page to proceed to checkout. For any questions during the process, our customer service team is here to help.
